How do I know that your company is a legit company?
On the home page of our website, under the section, company profile, all the legal documents are present.

When do I do the final payment?
The final payment must be done before the start of the trek. A full payment can be done on the time of booking or as late as after arriving in Kathmandu.

What happens if I have to cancel or postpone my booked trip?
On cancellation, depending on time duration before the cancellation of the trip, cancellation charge will be charged. A trip can be postponed up to a year.

How far in advance can I book?
A trip can be booked as far as one year in advance. We do not book more than one year ahead because of possibility of huge fluctuations in the international exchange rate.

Can I customize trips to make them suite me?
We always try to be flexible with our trips for our client’s convenience. We are open to changes on the trips as long as the proposed itinerary does not harm your own chances of acclimatization on the trips.

Before a trek: What do I need to bring for the trek?
On confirmation of a trek, full lists of required gears would be sent to you or please view our Gear List section on website.

What kind of insurances do I need?
Proper travel insurance is necessary before confirming a trek. At times of emergency cases like evacuation, it will cover your expenses. Make sure to consult with your insurance company about the coverage of the insurance that you have bought.

How do I prepare myself for the physical requirement of the trek?
An average physical fitness should be maintained on prior of booking a trek. Any sort of illness or recent medical problems should be mentioned while booking a trip. Most of our itineraries are prepared to give you a maximum time to acclimatize and pace setting on the treks would be done according to your convenience.

How long will be an average day on the trek?
On average, a day on a trek would be 5-6 hours long. The longest day can be up to 10 hours and 3 hours is the shortest day. It all depends on the region that your are trekking.

How safe are the treks?
Our main objective is your safety. Safety is never compromised and all our guides are properly trained and equipped to take care clients’ safety in even the wildest region of the country.

Is there any arrangement made for emergency while on trekking Tour?
In case of severe sickness or accident (which is least expected), you will be rescued by a helicopter.  Since you are entirely liable for all the expenses incurred for the use of such emergency services, please make sure that your travel insurance covers you for both- medical as well as emergency evacuation costs.

On a trek: How are the food and the logistics on the trek?
All the lodges used on the treks are frequently used and trusted by our company. We take our clients review very seriously and never repeat any lodges with complaints on their food.

I m a Vegetarian, is that a Problem?
It is not a problem at all because in a mountain tea house / lodges serve vegetarian food as well and our guide well take care at the time.

How is the standard of the lodges that we use on treks?
Most of the lodges in the mountains are quite basic. On few major towns or settlements, when possible we provide the best lodges possible. There are luxury lodges but it’s not included on the standard treks.

Will I be able to charge my mobile and camera during the trek?
Lately, most of the teahouses on the trekking routes have electricity. So, charging your gadgets is not a problem at all. However, on some teahouses which run on solar power, you would have to pay additional fee (US$ 1 to 3 approx.), in order to get your gadgets charged.

Is there any communication while we are on trekking?
Now a day’s most of the major village cell phone is work however such a remote place cell phone does not work but land line phone is available.  You can use land line Local phone to call to your relatives.

Can I use credit cards in the places I visit in trekking?
You can’t use credit card on a trekking unless in a certain luxuries hotel.

Can I use foreign currency in the place I visit in trekking?
Well! You may use foreign currency during the trekking but the exchange rate is to low so we recommended you to take enough Nepali currency from Kathmandu where you can exchange.

What opportunities will I have for shower along the trek?
Most of the place they have shower heated by gas and some places headed by solar so you can have shower paying extra cost. However in Camping trek our staffs will provide hot water in bucket for wash and shower.

What safety measures are in place? What safety equipment do your guides carry with them on trek to deal with sickness/accidents?
In every trekking our guide carries first aid kit with basic requirement tools and some medicine for preventing out in an emergency condition.

Is Visit Himalaya’s staff insured?
All our staffs are fully covered by Insurance and high altitude evacuation if necessary.

Do I get refund if trek finished earlier then the schedule?
After conformation your trip we manage our field staff giving them a full wages of the trip duration so you won’t get refunds. If any case you drop from the trip by illness or any case there will be not any refundable.

Do you use yaks/porters on the trek or do we carry all of our own gear?
We provide 2 in sharing porter for carry your gears in Tea house trek (Lodge Trek) and such a demanding camping trek we use Yak, Mules, for carry the loads. Our porter carry 20 to 25 kilograms so we suggest each person‘s good weight 10 to 12 Kilograms. You need to carry your own day pack with your valuable items.

Will there be a place to store items/clothing not required for the trek?
Yes either you can store same hotel as you stayed or we can store your goods with us safely in our office free of cost.

Can I obtain the visa for Nepal upon on arrival at the airport?
Yes you can obtain your Nepal Visa upon arrival in Kathmandu Nepal. More details of Nepal visa please follow the link given. Nepal Visa Information.

How much luggage is allowed on treks?
The luggage must not exceed 20 kilos. A trekking helper (porter) carries a baggage of less than 15 kilos. This bag can be received at the end of each day’s trek and you should carry the rest of the weight as a day bag with all your money and valuables inside it.

About Tipping and Suggestion:-
This is a difficult thing to gauge. We have seen everything from USD 25 to USD 900 per person for guides and porters. Tipping is not required, but a small gesture of thanks to your guides and local porters. The level of the tip should reflect the level of satisfaction from and personal involvement with your guide. However, we recommend you to spend minimum 10% of your total trip cost for tipping entire local staffs.

The best time to Visit Nepal
October to November also referred as the autumn season, this is the time of the year with the clear blue skies and green and lush valleys, easily making it the best time in the year to visit Nepal. Adding to the weather is also the festive season that falls in these months, Tihar, the festival of lights (also known as the festival of the brothers and sisters) being the highlight of the many festivals. The temperature can be hot in the days with clear sky with no rains and can be very pleasant for the views of the mountains.

December to February it is winter in Nepal in these 3 months in Nepal. High altitude trekking can be unbearable because of the freezing cold, with many treks with high passes being close at this time of the year. This could be easily the best time to visit and do some moderate treks like Annapurna Base Camp, Everest Base Camp Trek, Langtang Trek etc if a quiet, peaceful and less people on trails is your priority. The weather remains calm, rainfall is rare during these months and trekking is still very much possible and enjoyable as well.

March to May The spring season falls during this time and is easily the busiest time of the year in some parts, Everest Trekking trail in particular being the busiest region. The days can get really hot, at times temperature crossing 30 degrees Celsius mark but the jungles with blossoming colourful Rhododendrons and other flowers with towering snow capped pinnacles at the background are an absolute delight to watch. March to May, along with October to November are the best months to trek in Nepal.

June to September The worst time to trek in Nepal as heavy rains, floods and landslides are common until mid September. However, places like the Upper Dolpo and upper parts of Mustang are the places to be at this time of the year because of the least rainfall in these areas. Apart from these areas, all other areas are a nuisance to trek during these times because of the rains and the problems like leeches, muddy trails, cancelled flights.